Return Policy

Please contact Adrian+Shane before returning any items: adrianandshane@gmail.com If you are not 100% satisfied, you can return exchange the item for another one from the store within 7 days of delivery. Adrian+Shane does not give refunds.

All returned items must be unworn, in new condition, with their packaging and tags in tact. If an item is used, ruined/not in new condition, Adrian+Shane can not replace it.

To avoid additional Customs fees, please label the package as “RETURNED GOODS”. Please make sure to provide your contact information with the return and if possible, provide a tracking number from the delivery service.

For any further questions, send a message to adrianandshane@gmail.com

Transport & Damage
If the item is lost or received damaged, please report it to us immediately. adrianandshane@gmail.com

Terms & Conditions
Please read the Terms & Conditions carefully before ordering any products. You should understand that by ordering any of our products, you agree to be bound by these Terms & Conditions. By placing an order with Adrian+Shane, you warrant that you are at least 18 years old or have parents’ permission to purchase items from us and accept these terms & conditions which shall apply to all orders placed or to be placed for the sale and supply of any products. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information
All personal information you provide will be handled Adrian+Shane as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you and to ensure a better service.

The information you provide is only available to Adrian+Shane and Bigcartel and will not be shared other third parties. You have the right to inspect the information held about you. You have the right to request Adrian+Shane to delete or correct the information held about you. By accepting the Terms & Conditions, you agree to the above.

Payment
All items remain Adrian+Shane’s property until full payment is made. The price applicable is that set at the date on which you place the order. Shipping costs and payment fees are recognised before confirming purchase. All payments conducted through Adrian+Shane are handled through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the Terms & Conditions of the gateway chosen to handle the transaction as they are responsible for the transaction made. All enquiries: adrianandshane@gmail.com